Carolina Bonates L. Ernesto
About Carolina Bonates L. Ernesto
Carolina Bonates L. Ernesto is an HR Operations Support Partner at REEF in Vancouver, Canada, with extensive experience in HR and customer account management. She previously held various roles at IBM and REEF PARKING, and has a strong educational background in HR Management and Business Management.
Current Role at REEF
Carolina Bonates L. Ernesto serves as an HR Operations Support Partner at REEF, a position she has held since 2021. Based in Vancouver, British Columbia, Canada, she has contributed to various HR functions within the organization. Her role involves supporting HR operations and ensuring effective management of HR processes.
Previous Experience at REEF PARKING
Before her current role, Carolina worked at REEF PARKING, formerly known as Impark, as an HR Scheduling Coordinator from 2018 to 2021. In this capacity, she was responsible for coordinating HR scheduling and supporting the operational needs of the HR department in Vancouver.
Career at IBM
Carolina Bonates L. Ernesto has extensive experience with IBM, where she held multiple roles. She worked as a Customer Account Manager from 2011 to 2015, followed by a position as a Remarketing Customer Account Manager from 2015 to 2016 in Rio de Janeiro, Brazil. Additionally, she served as a Communication Specialist for a brief period in 2011.
Educational Background
Carolina has a solid educational foundation in human resources and business management. She earned a Certificate in HR Management from Simon Fraser University from 2020 to 2021. Prior to that, she completed a Postgraduate program in North American Business Management at Capilano University from 2016 to 2017. Her academic journey began with a Bachelor of Social Communication in Journalism from Faculdade FACHA, which she completed from 2004 to 2009.
Experience in Client Advisory
In addition to her HR roles, Carolina worked as a Client Advisor at Mellow Cultural Exchange from 2017 to 2018 in Vancouver, British Columbia. This role involved providing support and guidance to clients, further enhancing her skills in customer relations and communication.