Daniel López Piepoli
About Daniel López Piepoli
Daniel López Piepoli is a multilingual IT Service Desk Analyst currently working at REEF in Vancouver, Canada. He has extensive experience in IT support and language education, having worked in various roles across Brazil, Russia, and Venezuela.
Work at REEF
Daniel López Piepoli has been employed at REEF as a Multilingual IT Service Desk Analyst since 2022. He operates remotely from Vancouver, BC, Canada. In this role, he provides first-line IT support in multiple languages, including English, Italian, French, and Spanish. His responsibilities include system and software deployment, utilizing remote desktop technical support based on ITIL practices.
Previous Experience at HCL Technologies
Prior to his current position, Daniel worked at HCL Technologies in various roles. He served as a Senior (L2) Trilingual Service Desk Analyst for six months in 2021 and as a Junior (L1) Trilingual Service Desk Analyst from 2019 to 2021 for two years. He also held a Junior (L1) Multilingual Service Desk Analyst position for three months in 2021. His experience at HCL Technologies provided him with a solid foundation in IT support.
Education and Expertise
Daniel holds a Bachelor's Degree in International Relations from Central University of Venezuela, which he completed from 2016 to 2023. He also studied Music and obtained a Bachelor's Degree in Orchestral Conducting from the National Experimental University of Arts from 2014 to 2018. Additionally, he studied Music at Simón Bolívar Musical Foundation from 2008 to 2013, achieving proficiency in musical language.
Teaching Experience
Daniel has a diverse teaching background. He worked as an English Teacher at Skyeng in Moscow, Russia, for five months in 2021. He also served as a Musical Language Teacher and Orchestral Conductor at Fundación Musical Simón Bolívar from 2013 to 2018. Furthermore, he taught languages, including English, Spanish, Italian, and French, at Profes in Brazil from 2019 to 2021.
Language Proficiency and Skills
Daniel has been learning languages for over eight years and is proficient in English, Italian, French, and Spanish. He has also acquired some knowledge of German. He has successfully helped over 200 individuals achieve their language learning goals, demonstrating his commitment to education and language acquisition.