Harleen Kaur
About Harleen Kaur
Harleen Kaur is a CX Supervisor at REEF, where she has worked since 2021. She has a background in quality analysis and service coordination, having previously held roles in these areas at REEF since 2018, and she holds an Associate's degree in Chemistry from Douglas College.
Work at REEF
Harleen Kaur has been employed at REEF since 2018. She initially served as a Quality and Service Coordinator for two years, where she focused on enhancing service quality and operational efficiency. In 2020, she transitioned to the role of Quality Analyst, where she has worked for four years. In 2021, she took on the position of CX Supervisor, a role she has held for three years, overseeing customer experience initiatives and ensuring high standards of service delivery.
Education and Expertise
Harleen Kaur studied at Douglas College, where she pursued a degree in Chemistry. She completed her Associate's degree from 2016 to 2018. This educational background has equipped her with analytical skills and a strong understanding of scientific principles, which she applies in her professional roles.
Background
Harleen Kaur is based in Vancouver, British Columbia, Canada. She has developed her career at REEF, gaining experience in quality assurance and customer experience management. Her professional journey reflects a commitment to improving service standards and customer satisfaction.
Professional Experience
Harleen Kaur has accumulated significant experience in various roles at REEF. Starting as a Quality and Service Coordinator, she advanced to positions that emphasize quality analysis and customer experience. Her roles have involved direct engagement with service quality metrics and customer feedback, contributing to the overall effectiveness of the organization.