Jason Fox
About Jason Fox
Jason Fox serves as the Product Development & Excellence Director at REEF, where he has worked since 2021. He has a diverse background in customer experience and operations, with previous roles at companies such as MakeSpace and Iron Mountain.
Current Role at REEF
Jason Fox serves as the Product Development & Excellence Director at REEF, a position he has held since 2021. In this role, he coordinates closely with cross-functional teams, including Operations Excellence, Brand Success, Product, and Analytics. His focus is on aligning product offerings with client expectations. Fox has developed comprehensive training materials and standard operating procedures aimed at enhancing the efficiency of new product launches. Additionally, he has implemented innovative technologies to streamline logistics operations, contributing to overall departmental efficiency.
Previous Experience at MakeSpace
Before joining REEF, Jason Fox held multiple roles at MakeSpace from 2016 to 2021. He began as a Customer Support Specialist, progressing to Senior Customer Support Specialist, and later served as Customer-Operations Liaison and Senior Customer Experience Operations Coordinator. His tenure at MakeSpace spanned over three years, during which he contributed to improving customer experience and operational efficiency.
Experience at Reis | Commercial Real Estate Data and Analytics
Jason Fox worked as a Research Associate at Reis | Commercial Real Estate Data and Analytics from 2015 to 2016. This role took place in White Plains, New York, and lasted for one year. His responsibilities likely involved analyzing commercial real estate data and providing insights to support business decisions.
Education and Academic Background
Jason Fox earned a Bachelor's Degree in Anthropology/Sociology from Western Connecticut State University, where he studied from 2009 to 2014. This five-year academic program provided him with a foundation in social sciences, which may inform his approach to product development and customer experience.
Early Career and Other Roles
Jason Fox's early career includes positions at PETCO Animal Supplies, Inc. as a Customer Advisor from 2011 to 2015 and at Sports Authority as a Sales Associate from 2007 to 2011. These roles contributed to his customer service skills and understanding of retail operations. He also briefly worked as a Continuous Improvement Manager at Iron Mountain in 2021 for three months.