Katie Sassone
About Katie Sassone
Katie Sassone serves as the Regional Operations Excellence Manager at REEF in Boston, Massachusetts, a position she has held since 2021. She has extensive experience in operations management, having previously worked at Best Buy and other companies in various managerial roles.
Work at REEF
Katie Sassone has served as the Regional Operations Excellence Manager at REEF since 2021. In this role, she is responsible for overseeing operational efficiencies and implementing best practices within the organization. Based in Boston, Massachusetts, she has contributed to enhancing operational processes and improving service delivery across the region. Her experience in operations management supports her efforts in driving excellence within the company.
Previous Experience at Best Buy
Katie Sassone held multiple positions at Best Buy over a span of several years. She worked as an Operations Manager from 2017 to 2019, where she managed daily operations and team performance in the Greater Boston Area. Prior to that, she served as a Market Administrator from 2014 to 2017, overseeing various operational aspects from the District Office in Framingham, MA. Her earlier roles included Back Office Lead and Best Buy Mobile Sales Lead, which provided her with a comprehensive understanding of retail operations.
Experience at goPuff
Katie Sassone worked as a General Manager at goPuff for one year, from 2020 to 2021, in Allston, MA. In this position, she was responsible for managing operations and ensuring efficient service delivery. Her role involved overseeing daily activities and leading a team to meet operational goals.
Role at PetSmart
Katie Sassone served as an Assistant Store Manager at PetSmart from 2019 to 2020 in Saugus, MA. In this capacity, she assisted in managing store operations and contributed to customer service initiatives. Her experience in retail management further developed her operational skills and team leadership.
Early Career at Best Buy
Katie Sassone began her career at Best Buy as a Customer Service Specialist in 2007, where she worked for four years in Marlborough, MA. She progressed through various roles, including Back Office Lead and Market Administrator, gaining extensive experience in customer service and operational management within the retail sector.