Krystal Carpenter
About Krystal Carpenter
Krystal Carpenter is a Customer Support Agent currently employed at REEF and has a background in retail management and software engineering. She has held various positions in customer service and management across several companies, including J.Crew and ANN INC.
Current Role at REEF
Krystal Carpenter has been employed as a Customer Support Agent at REEF since 2020. In this role, she is responsible for addressing customer inquiries and providing support to enhance the customer experience. Her tenure at REEF spans four years, during which she has developed skills in customer service and problem resolution.
Previous Experience in Retail Management
Prior to her current position, Krystal Carpenter held several managerial roles in retail. She worked as a Store Director at J.Crew from 2011 to 2013 in Atlanta, Georgia, and later served as a Store Manager at ANN INC from 2013 to 2014 in New Orleans, Louisiana. Additionally, she managed a store at francesca’s® from 2006 to 2011 in Atlanta, Georgia. These experiences contributed to her expertise in retail operations and customer engagement.
Experience in Hospitality
Krystal Carpenter worked as a Hospitality Agent at Sonder Inc. from 2018 to 2019 in New Orleans, Louisiana. This role involved providing customer service in the hospitality sector, allowing her to gain insights into guest relations and service excellence.
Education in Web Development
Krystal Carpenter studied Web Development at ChooseU. This education has equipped her with technical skills that complement her customer service experience, particularly in her current role as a Software Engineer at 100Devs, where she has been working since 2022.