Raashida Muhammad
About Raashida Muhammad
Raashida Muhammad is a Guest Service Representative with extensive experience in customer service and the travel industry. She has worked in various roles, including as a Home Health Aide and a Travel Agent, while pursuing her education in Human Services at Harcum College.
Work at REEF
Raashida Muhammad has been employed at REEF as a Guest Service Representative since 2021. In this role, she utilizes her customer service skills to enhance guest experiences. Her responsibilities include addressing guest inquiries, resolving issues, and ensuring a positive environment for visitors. Her tenure at REEF has allowed her to apply her knowledge of strategic planning within the hospitality sector.
Experience in Travel Industry
Since 2018, Raashida has worked as a Travel Agent at Evolution Travel. This position has provided her with extensive experience in the travel and tourism industry. She leverages her customer service background to assist clients in planning their travel itineraries. Her role involves coordinating travel arrangements and providing support to ensure client satisfaction.
Previous Employment History
Raashida Muhammad's earlier work experience includes a position as a Home Health Aide at Caring Matters Now from 2015 to 2017. Additionally, she worked as a Grocer at Giant Food Store for four months in 2014. These roles contributed to her strong foundation in customer service and her ability to handle diverse situations effectively.
Education and Expertise
Raashida studied at Harcum College, focusing on Human Services from 2020 to 2023. This educational background complements her professional experience in guest services and the travel industry. She also completed her academic studies at Chester High School, where she earned her diploma in 2002. Her ongoing education reflects her commitment to personal and professional growth.
Skills and Competencies
Raashida possesses strong communication skills and cashiering abilities, which enhance her effectiveness in guest services. She has demonstrated a capacity to diffuse conflict and manage tense situations with guests, contributing to improved guest satisfaction. Her skills are essential in her current roles, where customer interaction is a key component.