Josh Thornton
About Josh Thornton
Josh Thornton is a Cloud Operations Architect at Reflect, where he has worked since 2012. He has extensive experience in support engineering, having held various roles including Sr. Support Engineer before transitioning to his current position in 2019.
Work at Reflect
Josh Thornton has been with Reflect since 2012. He initially served as a Support Engineer for nine years, transitioning to the role of Cloud Operations Architect in 2019. In his current position, he focuses on cloud infrastructure and operations, leveraging his extensive experience in support engineering. His tenure at Reflect spans over 12 years, showcasing his commitment to the company and its objectives.
Previous Experience
Before joining Reflect, Josh Thornton worked at NTRglobal as a Technical Support Tier II from 2011 to 2012. This role involved providing technical assistance and support to customers, contributing to his foundational skills in customer service and technical troubleshooting. His experience at NTRglobal laid the groundwork for his future roles in support and cloud operations.
Education and Expertise
While specific educational details are not provided, Josh Thornton's expertise in cloud operations and support engineering is evident through his roles at Reflect. His progression from Support Engineer to Cloud Operations Architect indicates a strong understanding of cloud technologies and operational best practices. His technical background supports his ability to address complex challenges in cloud environments.