Michele Brown
About Michele Brown
Michele Brown serves as a Provider Success Manager at Regard, a position she has held since 2022. With a background in instructional design and expertise in business process improvement, she has worked in various roles within the healthcare sector for over six years.
Work at Regard
Michele Brown has been serving as a Provider Success Manager at Regard since 2022. In this role, she focuses on enhancing provider experiences and ensuring successful interactions within the healthcare system. Her responsibilities include managing relationships with healthcare providers and implementing strategies to improve overall satisfaction and efficiency.
Previous Experience in Healthcare
Before joining Regard, Michele worked at NYC Health + Hospitals as an HIM/Identity Instructional Designer from 2018 to 2022. In this position, she developed instructional materials and training programs to support healthcare staff. Prior to that, she was an Instructional Designer and Principal Trainer-Consultant at Excite Health Partners from 2016 to 2018, where she contributed to training initiatives at Virtua Health.
Education and Expertise
Michele Brown holds a Bachelor of Education (B.Ed.) in Elementary Education and Teaching from West Chester University of Pennsylvania, which she completed from 1990 to 1993. She also earned a Master's degree in Literacy Studies from Adelphi University, studying from 2003 to 2006. Her expertise includes Business Process Improvement and Public Speaking, particularly within the healthcare sector.
Skills and Competencies
Michele possesses strong skills in Microsoft Excel and Microsoft Word, which she utilizes in her current role in the healthcare industry. Her background in team building enhances her effectiveness in managing provider success, allowing her to foster collaborative environments and improve operational processes.