Krischelle Jones
About Krischelle Jones
Krischelle Jones is a Customer Success Manager at Regrid, where she has worked since 2022. She has a background in customer service and analytics, with previous roles at Correlation One, C.H. Robinson, and EXPRESS.
Current Role at Regrid
Krischelle Jones serves as a Customer Success Manager at Regrid, a position she has held since 2022. In this role, she focuses on ensuring customer satisfaction and fostering strong relationships with clients. Her responsibilities include addressing client needs, providing support, and enhancing the overall customer experience. With her background in customer service and account management, she effectively contributes to Regrid's mission of delivering quality service to its users.
Previous Work Experience
Before joining Regrid, Krischelle Jones held several positions that contributed to her expertise in customer service and account management. She worked as an Anaplan For All Fellow at Correlation One for three months in 2021. Prior to that, she was an Account Manager at C.H. Robinson from 2018 to 2021, where she managed client accounts and facilitated communication. Additionally, she spent six years as an Advanced Cashier at EXPRESS and three years as a Brand Ambassador at Gap Inc./ Banana Republic, both in the Greater Chicago Area.
Education and Qualifications
Krischelle Jones earned her Bachelor's degree in Applied Mathematics with a Minor in Computer Science from Aurora University, completing her studies from 2014 to 2018. She furthered her education by obtaining a Certificate in Business Analytics from DePaul University in 2020. This educational background equips her with analytical skills and technical knowledge that are beneficial in her current role.
Global Experience and Client Relations
Krischelle Jones possesses global experiences that enhance her ability to connect with clients from diverse backgrounds. Her exposure to various cultures and environments allows her to understand and address the unique needs of her clients effectively. This skill is particularly valuable in her role as a Customer Success Manager, where building rapport and trust is essential.
Interests and Personal Pursuits
In addition to her professional endeavors, Krischelle Jones enjoys traveling and exploring new places. Her love for adventure drives her to partake in exciting excursions around the world. This passion for exploration complements her professional skills by fostering adaptability and openness to new experiences.