Jorden Birch
About Jorden Birch
Jorden Birch is a Floor Manager at CYC Design Corporation - Reigning Champ | wings+horns, where he has worked since 2017. He has a background in customer success and journalism, with experience in various roles across different companies.
Current Role at The ToolBox App
Jorden Birch has been serving as the Head of Customer Success at The ToolBox App since 2020. In this role, Birch is responsible for overseeing customer relations and ensuring that clients receive optimal support and service. This position highlights Birch's commitment to enhancing customer experiences and fostering long-term relationships.
Experience at CYC Design Corporation - Reigning Champ
Jorden Birch has held multiple positions at CYC Design Corporation, specifically at Reigning Champ and wings+horns. Birch started as a Product Specialist from 2015 to 2017, where responsibilities included product management and customer engagement. Since 2017, Birch has worked as a Floor Manager, overseeing daily operations and team management in the Vancouver location.
Previous Employment at Apple
Birch worked at Apple in various roles from 2011 to 2016. Initially, Birch served as an Inventory Specialist for two years, managing stock and inventory processes. Subsequently, Birch transitioned to the role of Family Room Specialist at the Genius Bar, providing technical support and customer service for three years.
Educational Background
Jorden Birch has a diverse educational background. Birch studied Journalism at Lincoln University of Missouri from 2008 to 2010. Later, Birch pursued an Associate's degree in Creative Writing & Performing Arts at Douglas College from 2015 to 2018. Additionally, Birch studied English Language and Literature at Simon Fraser University for one year in 2010.
Early Career Experience
Birch began their career at Tim Hortons as a Baker from 2007 to 2010, gaining early experience in the food service industry. Following this, Birch worked as an Inventory Coordinator at Worldlynx Wireless for a brief period in 2010, which provided foundational skills in inventory management.