Alyssa Wilt
About Alyssa Wilt
Alyssa Wilt is a Complaint Review Analyst at RELI Group, Inc., where she manages an average of 200 complaints weekly, ensuring compliance with federal standards. She holds a Bachelor of Arts in Political Science and World Affairs from Baylor University and has experience as a Volunteer English Teacher in India.
Work at RELI Group
Alyssa Wilt has been employed at RELI Group, Inc. as a Complaint Review Analyst since 2021. In this role, she manages an average of 200 complaints per week, ensuring compliance with federal standards. Her work is part of a federally contracted project with the Centers for Medicare & Medicaid Services, where she applies her analytical skills to address and resolve complaints effectively.
Education and Expertise
Alyssa Wilt holds a Bachelor of Arts in Political Science and World Affairs from Baylor University, where she graduated Magna Cum Laude with a GPA of 3.89 in 2019. Additionally, she studied at Maastricht University, focusing on Political Science and Communication in 2018. Her educational background equips her with a strong foundation in political analysis and communication, relevant to her current role.
Background in International Volunteering
In 2019, Alyssa Wilt volunteered as an English Teacher with International Volunteer HQ for one month in Faridabad, Haryana, India. This experience contributed to her extensive international exposure and cultural adaptability, enhancing her ability to navigate diverse environments and perspectives.
Current Role at Outback Steakhouse
Alyssa Wilt has been working at Outback Steakhouse as a Bartender/Server since 2016. Her role in the restaurant industry has provided her with valuable customer service experience, which complements her analytical skills in her current position at RELI Group.
Skills in Communication and Cultural Intelligence
Alyssa Wilt possesses refined emotional and cultural intelligence, developed through her extensive travel and education. She aims to utilize her adept communication skills to address global policy issues, leveraging her background to engage effectively with diverse populations.