Anjana Bordoloi
About Anjana Bordoloi
Anjana Bordoloi serves as the Practice Lead/Director of Training and Customer Service at RELI Group, Inc., where she has worked since 2018. With a robust background in managing large-scale Oracle ERP system implementations and extensive experience in configuration management, she has held senior roles at various companies, including SRA and ActioNet.
Work at RELI Group
Anjana Bordoloi serves as the Practice Lead/Director of Training and Customer Service at RELI Group, Inc. since 2018. In this role, she oversees training initiatives and customer service strategies, focusing on enhancing client engagement and satisfaction. Her leadership contributes to the development of effective processes and metrics that monitor project performance, ensuring alignment with organizational goals. Anjana's tenure at RELI Group has been marked by her commitment to improving service delivery and operational efficiency.
Previous Experience at SRA
Before joining RELI Group, Anjana Bordoloi worked at SRA, a CSRA company, as a Senior Manager from 2004 to 2015. During her 11 years in the Baltimore, Maryland area, she gained valuable experience in managing large-scale Oracle ERP system implementation projects. Her role involved overseeing project teams and ensuring successful delivery of services to clients, which laid the foundation for her expertise in project management and customer service.
Experience at ActioNet, Inc.
Anjana Bordoloi held the position of Project Manager at ActioNet, Inc. from 2015 to 2017. In this capacity, she was responsible for leading project initiatives and coordinating efforts across various teams. Her experience at ActioNet further developed her skills in managing complex projects and collaborating with cross-functional teams to achieve project objectives within set timelines.
Role at CVP
Anjana Bordoloi worked as a Senior Manager at Customer Value Partners (CVP) from 2017 to 2018. In this role, she focused on system validation and audit functional areas of configuration management. Her responsibilities included performing software baseline audits, which contributed to ensuring compliance and quality in project deliverables. This experience enhanced her ability to influence teams and drive project success.
Expertise in ServiceNow and Salesforce
Anjana Bordoloi possesses expertise in ServiceNow and Salesforce platforms. Her knowledge in these systems supports her role in training and customer service, allowing her to implement effective solutions that enhance operational capabilities. This expertise is integral to her current responsibilities at RELI Group, where she champions process development and metrics to track project performance.