Brooke Noland
About Brooke Noland
Brooke Noland is a Quality Assurance Specialist at RELI Group, Inc., where she has worked since 2021. She has previous experience in various roles, including as a Complaint Reviewer and waitress, and holds a Bachelor of Science in Health Policy and Administration from Penn State University.
Current Role as Quality Assurance Specialist
Brooke Noland currently serves as a Quality Assurance Specialist at RELI Group, Inc. She has held this position since 2021. In her role, she is responsible for ensuring that the company's products and services meet established quality standards. Her expertise in quality assurance contributes to maintaining high levels of customer satisfaction and operational efficiency.
Previous Experience at RELI Group
Prior to her current role, Brooke Noland worked at RELI Group, Inc. as a Complaint Reviewer from 2020 to 2021. In this position, she focused on reviewing and addressing customer complaints, which helped improve service delivery and client relations. Her experience in this role laid the groundwork for her current responsibilities in quality assurance.
Work History in the Hospitality Industry
Brooke Noland has significant experience in the hospitality sector. She worked as a waitress at Hoss's Steak & Sea House from 2014 to 2017 and at Primanti Bros. Restaurant and Bar for 9 months in 2017. Additionally, she served as a waitress at Texas Roadhouse from 2018 to 2019. These roles provided her with valuable customer service skills and experience in fast-paced environments.
Internship Experience at UPMC
In 2019, Brooke Noland completed a 5-month internship as an Administrative Intern at UPMC in Altoona, Pennsylvania. This internship allowed her to gain practical experience in administrative tasks and healthcare operations, enhancing her understanding of the healthcare industry.
Educational Background in Health Policy and Administration
Brooke Noland studied Health Policy and Administration at Penn State University, where she earned her Bachelor of Science degree from 2016 to 2020. Her education provided her with a solid foundation in health policy, management, and administration, which supports her current role in quality assurance.