Donna Jones
About Donna Jones
Donna Jones serves as the CR Manager at RELI Group, Inc., where she provides training on the ECHIMP system and produces status reports for senior management. With a background in business analysis and project coordination, she has developed processes and worked in various roles across multiple organizations since 2008.
Work at RELI Group
Donna Jones has been serving as the CR Manager at RELI Group, Inc. since 2016. In this role, she provides training and assistance to team members on the ECHIMP system, overseeing the entire process from initiation to finalization of Change Requests (CRs) and Task Development Lists (TDLs). Prior to her current position, she worked as a Project Coordinator/UAT at RELI Group from 2015 to 2016. Her responsibilities include producing weekly status reports for senior management regarding CRs entered into the ECHIMP system.
Previous Experience
Before joining RELI Group, Donna Jones held various positions in different organizations. She worked at Vecna Technologies, Inc. as a Business Analyst from 2008 to 2009, where she contributed to the development and documentation of processes. Additionally, she served as a Portfolio Manager and Project Manager at Words and Numbers, Inc. from 2009 to 2010. From 2010 to 2014, she worked as a Consultant at Signature Consulting Group, gaining diverse experience in project management and consulting.
Education and Expertise
Donna Jones studied at Anne Arundel Community College, where she completed an Associate Degree of Applied Science in Paralegal Studies - Litigation from 2007 to 2009. This educational background has equipped her with skills relevant to her roles in project management and analysis, particularly in legal and compliance contexts. Her expertise includes the management of Change Requests and the ECHIMP system.
Process Development and Documentation
In her career, Donna Jones has developed and documented the ECHIMP CR process for the PCG and team members. This documentation serves as a crucial resource for team members and enhances the efficiency of the CR process. Her role requires close collaboration with CMS leads to ensure that all comments, business requirements, and assumptions are addressed in a timely manner to meet release schedules.