Makeda Afework
About Makeda Afework
Makeda Afework is a Functional Analyst and User Experience Specialist with extensive experience in user experience design and web development. She has worked at RELI Group, Inc. since 2019 and previously held various roles at NRECA and Allegis Group.
Work at RELI Group
Makeda Afework has been employed at RELI Group, Inc. since 2019, currently holding the position of Functional Analyst & User Experience Specialist. In this role, she focuses on enhancing user experience and functional analysis. Prior to her current position, she worked as a User Experience Design Strategist at the same company from 2018 to 2019. During her tenure at RELI Group, she has contributed to various projects, including supporting the Centers for Disease Control and Prevention (CDC) in their IT Modernization Initiative.
Previous Experience at NRECA
Makeda Afework has extensive experience at the National Rural Electric Cooperative Association (NRECA), where she worked for a total of 16 years. Her roles included Web Specialist, User Experience Specialist, and Cooperative Benefits Administrators (CBA) Assistant. She also served as a Grassroots Advocacy Staff Assistant. Her time at NRECA provided her with a strong foundation in user experience and web development, which she has carried into her subsequent roles.
Experience at Allegis Group
At Allegis Group, Makeda Afework worked as a User Experience Researcher from 2016 to 2017. In this capacity, she focused on conducting research to inform user experience strategies. This role contributed to her expertise in understanding user needs and improving design processes, further enhancing her skills in user experience design.
Education and Expertise
Makeda Afework studied at the University of Baltimore, where she achieved a degree in Interaction Design and Information Architecture. Additionally, she attended the University of Maryland Baltimore County, earning a Bachelor of Arts in Political Science. Her educational background supports her expertise in user experience and functional analysis, equipping her with the skills necessary for her current roles.
Current Responsibilities
In her current role as Functional Analyst & User Experience Specialist, Makeda Afework conducts functional testing and validates bi-monthly data refresh for the Centers for Medicare and Medicaid Services’ (CMS) Care Compare website. Her responsibilities include ensuring the accuracy and usability of the website, which plays a critical role in providing information to the public.