Adebimpe Fasemoyin
About Adebimpe Fasemoyin
Adebimpe Fasemoyin is a Customer Care Officer at Reliance HMO, where she ensures effective customer experiences through her knowledge of the company's plans. She has a background in customer service, having previously worked at Jumia Nigeria and Access Bank Plc, and holds a B.A. in Linguistics from the University of Ilorin.
Work at Reliance Health
Adebimpe Fasemoyin has been employed at Reliance HMO as a Customer Care Officer since 2020. In this role, she ensures seamless customer experiences by maintaining up-to-date knowledge of all Reliance HMO plans. Her responsibilities include handling inquiries and complaints from a diverse client base, which encompasses corporate customers, retail customers, distribution partners, and providers. Adebimpe's expertise in managing customer relationships contributes to meeting both organizational and operational objectives.
Previous Experience at Jumia Nigeria
Prior to her current role, Adebimpe Fasemoyin worked at Jumia Nigeria in two capacities. She served as a Customer Service Dispatch Agent from 2019 to 2020 for one year in Ikeja, Lagos. Additionally, she was a Vendor Experience Intern for one month in 2019, also in Ikeja. In these positions, she developed skills in customer service and vendor management.
Experience at Access Bank Plc
Adebimpe Fasemoyin worked at Access Bank Plc as a Customer Care Representative from 2017 to 2019 for two years in Ikoyi, Lagos. In this role, she was responsible for managing customer inquiries and providing support to enhance customer satisfaction. Her experience in the banking sector further solidified her skills in customer relationship management.
Education and Expertise
Adebimpe Fasemoyin studied at the University of Ilorin, where she earned a Bachelor of Arts in Linguistics from 2010 to 2014. Her educational background in Communications and Language Study provides her with a strong foundation for effective communication and customer service. Adebimpe has developed expertise in managing customer relationships, which supports her professional roles in customer care.