Ekemini Umoh
About Ekemini Umoh
Ekemini Umoh is a Sales Development Representative with a background in customer support and analytics. He has experience in various roles, including positions at OurPass and the Lagos State Government, and holds a Bachelor of Technology in Surveying Engineering from Yaba College of Technology.
Work at Reliance Health
Ekemini Umoh currently serves as a Sales Development Representative at Reliance Health. Since joining in 2023, he has focused on driving sales initiatives and enhancing customer engagement. His role involves identifying potential clients and facilitating communication to promote the company's health services. Working remotely, he leverages his skills in customer relations and analytics to support the company's growth objectives.
Previous Experience at OurPass
Prior to his current position, Ekemini worked at OurPass, a participant in Techstars '21, as a Customer Success Associate/Sales from 2022 to 2023. In this hybrid role based in Nigeria, he contributed to customer satisfaction and retention strategies, utilizing his analytical skills to enhance service delivery and client interactions.
Background in Government and Business Analysis
Ekemini has a background in public service and business analysis. He worked as an Analyst for the Lagos State Government from 2021 to 2022, where he focused on data analysis and reporting. Additionally, he served as a Business Analyst at ELIZADE JAC AUTOLAND during the same period, applying his analytical skills to improve business processes and outcomes.
Education and Expertise
Ekemini Umoh holds a Bachelor of Technology (BTech) in Surveying Engineering from Yaba College of Technology, which he completed from 2014 to 2019. He possesses expertise in utilizing Power BI for data visualization and business intelligence, as well as strong skills in SQL for database management and data analysis. His educational background supports his analytical capabilities in various professional roles.
Skills in Customer Support and Relations
Ekemini has developed strong skills in customer support and relations throughout his career. His experience in enhancing client interactions has contributed to improved customer satisfaction. He applies these skills in his current role and previous positions, focusing on building positive relationships with clients and stakeholders.