Devon Huang
About Devon Huang
Devon Huang is a Helpdesk Agent with a background in IT support and project management. He has worked for several companies, including ISM Canada and Vision Critical, and holds a Bachelor of Arts in Economics from The University of British Columbia.
Work at Relic Entertainment
Devon Huang has been employed at Relic Entertainment as a Helpdesk Agent since 2018. In this role, he provides technical support and assistance to users, ensuring that operational issues are resolved efficiently. His responsibilities include troubleshooting hardware and software problems, managing user accounts, and maintaining IT systems. His experience in the gaming industry contributes to the overall effectiveness of the support team.
Previous Experience at Vision Critical
Prior to his current position, Devon Huang worked at Vision Critical in various roles. He served as a Technical Project Manager and System Administrator from 2014 to 2017, where he managed technical projects and oversaw system administration tasks. Before that, he was an IT Operations Analyst from 2013 to 2014, focusing on operational support. Additionally, he held the position of IT Enterprise Operations Team Lead for four months in 2017, leading a team in Vancouver, Canada.
Experience at ISM Canada
Devon Huang began his career at ISM Canada, where he worked as a Helpdesk Agent for nine months in 2012 to 2013. In this role, he provided technical support to clients, addressing various IT issues and ensuring user satisfaction. This early experience laid the foundation for his subsequent roles in IT support and management.
Education and Expertise
Devon Huang studied at The University of British Columbia, where he earned a Bachelor of Arts (B.A.) in Economics. He also attended the University of Waterloo, further enhancing his academic background. His educational qualifications complement his extensive experience in IT support and project management, equipping him with the skills necessary for his roles in the technology sector.