Guillaume Tremblay
About Guillaume Tremblay
Guillaume Tremblay is a Senior IT Helpdesk Support professional at Relic Entertainment, where he has worked since 2019. He has a diverse background in IT support roles across various companies in the Vancouver area, complemented by his education in Computer Systems Technician.
Work at Relic Entertainment
Guillaume Tremblay has been serving as Sr IT Helpdesk Support at Relic Entertainment since December 2019. In this role, he provides IT support and troubleshooting expertise, contributing to the operational efficiency of the company. His responsibilities include addressing technical issues and ensuring that systems function smoothly, which is essential in a dynamic gaming environment. His tenure at Relic Entertainment spans over five years, during which he has developed a strong understanding of the company's IT infrastructure.
Previous Work Experience
Before joining Relic Entertainment, Guillaume Tremblay held various positions in IT support. He worked as a Support Analyst at EDP Software from 2018 to 2019, and prior to that, he was a Helpdesk Support at Otono for four months in 2016. He also gained experience as a Client Support & Implementation Specialist at MonkeyMedia Software from 2017 to 2018. Earlier in his career, he worked as a Technical Support Representative at Shaw Communications from 2010 to 2012. This diverse experience has equipped him with a comprehensive skill set in IT support.
Education and Expertise
Guillaume Tremblay studied at Dawson College, completing pre-requisites for Algonquin College from 2007 to 2008. He then attended Algonquin College, where he earned a Diploma in Computer Systems Technician from 2008 to 2010. His educational background has provided him with a solid foundation in both software and hardware support, enhancing his troubleshooting capabilities in his current role.
Technical Skills and Specializations
Guillaume Tremblay possesses hands-on experience in both software and hardware support, which is critical in his role as Sr IT Helpdesk Support. His strong background in troubleshooting allows him to effectively resolve technical issues that arise within the organization. This expertise is essential for maintaining the functionality of IT systems at Relic Entertainment, where timely support is necessary to support ongoing projects.