Stephanie N.
About Stephanie N.
Stephanie N. is a Senior Customer Success Manager at Relyance AI, with a strong background in the software industry and a focus on enhancing customer experience. She holds a Bachelor of Arts in Economics from UCLA and has held various roles in customer success and sales across multiple companies.
Work at Relyance AI
Currently, Stephanie N. serves as a Senior Customer Success Manager at Relyance AI, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption among clients. Her responsibilities include managing customer relationships and leading initiatives that improve the overall customer experience.
Previous Experience in Customer Success
Before joining Relyance AI, Stephanie N. worked at Qualified as a Customer Success Architect from 2021 to 2023. She also held the position of Customer Success Manager at Sisense for six months in 2019. Additionally, she served as Lead, Customer Success at Rootstock Software from 2020 to 2021. Her extensive experience in customer success roles has contributed to her strong track record in managing customer-led projects.
Background in Sales and Business Development
Stephanie N. has a diverse background in sales and business development. She worked at ServiceMax in various roles, including Enterprise Sales Development, Team Lead from 2013 to 2015, and Strategic Customer Account Manager from 2016 to 2019. She also served as a Sales Development Representative at Good Technology and as a Business Development Manager at ASUS. This experience has equipped her with skills in managing customer relationships and driving business growth.
Education and Expertise
Stephanie N. holds a Bachelor of Arts in Economics from the University of California, Los Angeles. Her educational background provides her with a solid analytical foundation that supports her work in customer success management. This expertise allows her to approach customer challenges with a strategic mindset, focusing on improving customer experience and satisfaction.
Demonstrated History in Software Industry
Stephanie N. possesses a demonstrated history of working in the software industry, with a focus on enhancing customer experience. Her roles across various companies have involved managing customer-led projects and driving results within organizations. This experience highlights her commitment to improving customer satisfaction through effective management and support.