Byanka Campos
About Byanka Campos
Byanka Campos is an Operations Associate with expertise in HTML, RapidMiner, Excel, Salesforce, and Zendesk. She has a diverse background that includes military service, social media management, and customer support roles.
Work at Remind
Byanka Campos has been employed at Remind as an Operations Associate since 2021. In this role, she utilizes her skills in operations management and remote team development. Her responsibilities include supporting various operational processes and enhancing team efficiency. Byanka's experience in this position contributes to the overall effectiveness of the organization.
Previous Experience at Zillow
Before joining Remind, Byanka Campos worked at Zillow as a Zillow Offers Support Specialist from 2019 to 2020. During her 11-month tenure in the Dallas/Fort Worth Area, she provided support to clients and assisted in the operational aspects of Zillow Offers, gaining valuable experience in customer service and real estate operations.
Education and Expertise
Byanka Campos has a solid educational background in communication and digital analytics. She earned a Bachelor of Applied Science in Communication from the University of Houston in 2019. Subsequently, she completed a Master of Science in Digital Communication Analytics at the University of North Texas in 2021. Additionally, she is pursuing studies in Customer Service Management through Trailhead Military by Salesforce and has an Associate of Arts and Sciences from Victoria College.
Military Service Background
Byanka Campos served in the US Navy as an ABH3 from 2009 to 2016. During her seven years of service in Norfolk, Virginia, she completed four deployments, which allowed her to travel to over 10 different countries. This experience provided her with diverse perspectives and skills in teamwork and resilience.
Technical Skills and Interests
Byanka Campos possesses a range of technical skills, including proficiency in HTML, RapidMiner, Excel, Salesforce, and Zendesk. Her interests include discussions around video games and ethical AI and research, reflecting her engagement with contemporary technological and social issues.