Juliessa Meranda Rivera
About Juliessa Meranda Rivera
Juliessa Meranda Rivera serves as the Enterprise Customer Success Manager and Latinx ERG Lead at Remind in San Francisco, California, where she has worked since 2021. She has a background in Latin American Studies and Psychology, along with studies in Management and Project Management.
Work at Remind
Juliessa Meranda Rivera has been employed at Remind since 2021, serving as the Enterprise Customer Success Manager and Latinx Employee Resource Group (ERG) Lead. In her role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Remind's services for enterprise clients. Her leadership in the Latinx ERG highlights her commitment to fostering an inclusive workplace culture. Based in San Francisco, California, Juliessa has contributed to the company's mission of improving communication in education.
Education and Expertise
Juliessa Meranda Rivera has a diverse educational background. She studied Latin American Studies, Psychology, and Latin at Gateway To College at Laney College. Additionally, she pursued Management and Project Management at the University of California, Irvine Division of Continuing Education from 2015 to 2016. Her studies at City College of San Francisco further enriched her knowledge and skills, providing a solid foundation for her career in customer success and management.
Background
Juliessa Meranda Rivera's professional journey is marked by her dedication to customer success and community engagement. With a focus on enterprise-level clients at Remind, she leverages her educational background to address the needs of diverse customer bases. Her role as the Latinx ERG Lead reflects her commitment to representation and support for Latinx employees within the organization. Juliessa's work is rooted in her experiences and studies, which inform her approach to leadership and customer relations.