Kristiana Alexandrova
About Kristiana Alexandrova
Kristiana Alexandrova is an Enterprise Customer Success Manager at Remind, where she has worked since 2020. She has a diverse background in customer service and technology, with previous roles at WhatWorks, Robert Half Technology, and The Cosmopolitan of Las Vegas.
Current Role at Remind
Kristiana Alexandrova serves as an Enterprise Customer Success Manager at Remind, a position she has held since 2020. In this role, she is responsible for managing enterprise-level customer success initiatives, leveraging her expertise in Customer Relationship Management (CRM). Her strong background in technology and innovation supports her effectiveness in this position. Alexandrova demonstrates strategic thinking and problem-solving skills, which are essential for enhancing client satisfaction and fostering long-term customer relationships.
Previous Experience
Before joining Remind, Kristiana Alexandrova gained diverse experience in various roles. She worked at WhatWorks, Inc. as a Marketing Intern for three months in 2011. In 2017, she served as a Senior Technical Recruiter at Robert Half Technology for three months. Additionally, she held multiple positions at The Cosmopolitan of Las Vegas, including Front Desk Agent, Casino Rotational Intern, and Inventory Manager, accumulating significant experience in customer service and operations. From 2015 to 2017, she worked as an Account Manager at WithMe™.
Education and Expertise
Kristiana Alexandrova earned a Bachelor of Science in Hotel Administration from the University of Nevada Las Vegas (UNLV), completing her studies from 2009 to 2013. Her academic background in Hotel/Motel Administration/Management complements her professional experience in customer service and management. Alexandrova possesses expertise in Customer Relationship Management (CRM), which is crucial for her role in customer success. She is known for her strong leadership and communication skills, vital for managing customer success teams.
Skills and Attributes
Kristiana Alexandrova exhibits a range of skills that enhance her effectiveness in her professional roles. She demonstrates a capacity to multitask while operating under tight timelines, showcasing her ability to handle high-pressure situations. Her exceptional work ethic and eagerness to learn make her adaptable in new environments. Additionally, her strategic thinking and effective problem-solving skills are essential for managing enterprise-level customer success and fostering client relationships.