Makenzie Wells
About Makenzie Wells
Makenzie Wells serves as the Senior Director of Technical Operations at Remind, a position she has held since 2021. With a background in customer success and business development, she has previously worked at Glooko and Unlimited Systems, and holds degrees in Software Engineering and Mathematics.
Current Role at Remind
Makenzie Wells serves as the Senior Director of Technical Operations at Remind, a position she has held since 2021. In this role, she oversees technical operations, ensuring efficient processes and systems are in place to support the company's objectives. Her experience in technical leadership contributes to the advancement of Remind's mission to facilitate communication in education.
Previous Experience at Glooko
Prior to her current role, Makenzie Wells worked at Glooko, where she held several positions. She served as Senior Director of Business Development for 8 months in 2020 and was responsible for driving business growth. Additionally, she worked as Senior Director of Global Client Services from 2016 to 2020, managing client relationships across multiple locations, including Cincinnati, Chicago, and Mountain View.
Educational Background
Makenzie Wells has a strong educational foundation in technical fields. She earned a Master’s degree in Software Engineering from Eastern Kentucky University, where she studied from 2007 to 2009. Earlier, she completed a Bachelor of Arts in Mathematics at Berea College from 2002 to 2006. Furthermore, she pursued additional training as a Data Scientist at Practicum USA from 2020 to 2021.
Career Progression at Unlimited Systems
Makenzie Wells began her career at Unlimited Systems, where she held multiple roles over a span of five years. She worked as an Integration Consultant from 2009 to 2010, followed by a position as Technical Software Sales Specialist from 2014 to 2015. She also served as Manager of Systems Integration and Engineering from 2010 to 2014, where she led engineering initiatives and system integrations.
Early Career at Glooko
Before advancing to senior leadership roles, Makenzie Wells was a Customer Success Manager at Glooko from 2015 to 2016. In this position, she focused on enhancing customer satisfaction and ensuring successful product adoption. Her early experience laid the groundwork for her later roles in client services and business development.