Mo Abdul
About Mo Abdul
Mo Abdul is a Sales Development Representative with a background in sales and project management. He has worked in various roles across multiple companies, including Starbucks, Big Bus Tours, and Safelite AutoGlass, and holds a Bachelor's degree in Interdisciplinary Studies from the University of Nevada-Las Vegas.
Current Role at Remind
Mo Abdul serves as a Sales Development Representative at Remind, a position he has held since 2021. In this role, he focuses on generating new business opportunities and nurturing client relationships. His responsibilities include leveraging CRM software to track interactions and manage sales pipelines effectively. Mo's experience in sales development allows him to contribute to the growth and outreach efforts of Remind, enhancing its market presence.
Previous Experience in Sales Management
Before joining Remind, Mo Abdul held various sales management roles. He worked as the Head of Sales at Big Bus Tours from 2019 to 2020 in Los Angeles, where he oversaw sales strategies and team performance. Prior to that, he served as a Sales Manager at Big Bus Tours from 2017 to 2019 in Las Vegas. His experience in these positions provided him with a solid foundation in sales operations and team leadership.
Background in Customer Service
Mo Abdul began his career in customer service as a Barista at Starbucks, where he worked from 2010 to 2016 in Las Vegas, Nevada. This six-year experience equipped him with essential skills in customer interaction and service excellence. Following his time at Starbucks, he transitioned to the automotive industry as a Lead Autoglass Technician at Safelite AutoGlass for one year in Kansas City, Missouri, further broadening his customer service expertise.
Educational Qualifications
Mo Abdul earned a Bachelor's degree in Interdisciplinary Studies from the University of Nevada-Las Vegas. This educational background provided him with a diverse knowledge base and critical thinking skills, which he applies in his professional roles. His studies have contributed to his ability to adapt to various work environments and challenges in the sales and marketing sectors.
Technical Skills and Proficiencies
Mo Abdul possesses strong proficiency in CRM software, particularly Salesforce, which he utilizes to manage customer relationships and sales data. He is also experienced in project management within sales and marketing, demonstrating his ability to oversee initiatives effectively. Additionally, he is skilled in using Atlassian systems, including JIRA and Confluence, and has expertise in implementing inbound marketing strategies, content creation, and systems training.