Steven Dorcelien
About Steven Dorcelien
Steven Dorcelien is a Senior Customer Success Manager for Channel Partners at Remind, with a background in business development and customer success across various companies. He holds an MBA from the University of Connecticut and a BA from Seton Hall University.
Current Role at Remind
Steven Dorcelien serves as the Senior Customer Success Manager for Channel Partners at Remind. He has held this position since 2021 and operates in a remote capacity. In this role, he focuses on enhancing customer satisfaction and ensuring successful partnerships with channel partners.
Previous Experience at Remind
Prior to his current role, Steven worked at Remind as a Customer Success Manager from 2020 to 2021. During this time, he was responsible for managing customer relationships and supporting users in maximizing the platform's benefits.
Experience at WeWork
Steven Dorcelien held multiple positions at WeWork. He served as an Account Manager from 2017 to 2019 in Philadelphia, Pennsylvania, where he managed client accounts. He later transitioned to the role of Business Development Lead for WeWork Space Services from 2019 to 2020 in the San Francisco Bay Area, focusing on business growth and client engagement.
Education and Qualifications
Steven earned a Master of Business Administration (MBA) from the University of Connecticut. He also holds a Bachelor of Arts (BA) degree from Seton Hall University. His educational background supports his expertise in business development and customer success.
Entrepreneurial Experience
In addition to his corporate roles, Steven was a Small Business Owner at Bright Yellow Creamery from 2017 to 2018 in Philadelphia, Pennsylvania. This experience contributed to his understanding of business operations and customer engagement from an entrepreneurial perspective.
Role at Morrison & Foerster LLP
Before his tenure at WeWork, Steven worked as a Senior Business Development Coordinator at Morrison & Foerster LLP from 2014 to 2017 in New York, New York. In this role, he coordinated business development efforts and supported the firm's growth initiatives.