Michael Quarters
About Michael Quarters
Michael Quarters is a Customer Success Engineer at remote.it, a position he has held since 2021. He holds a Bachelor of Science in Computer Science from Sonoma State University and has extensive experience in software engineering and product operations.
Work at Remote.It - Connectivity as Code
Michael Quarters has been employed at remote.it as a Customer Success Engineer since 2021. In this role, he focuses on enhancing customer experiences and ensuring successful implementation of remote connectivity solutions. His responsibilities include providing technical support, addressing customer inquiries, and facilitating onboarding processes for new clients. His experience in customer success contributes to the overall mission of remote.it in delivering reliable connectivity solutions.
Education and Expertise
Michael Quarters earned a Bachelor of Science (B.S.) degree in Computer Science from Sonoma State University. His educational background provides a strong foundation in software development and technical problem-solving. This expertise is reflected in his various roles in the technology sector, where he has applied his knowledge to improve software quality and customer satisfaction.
Professional Background
Michael Quarters has a diverse professional background in software engineering and customer success. He began his career as a Quality Assurance Technician at Alcatel-Lucent Enterprise from 2006 to 2008. He then worked as a Software Developer at Harris Corporation for five months in 2011. Following that, he held the position of Senior Software Engineer at CEB from 2011 to 2017. He transitioned to CultureIQ as Product Operations Manager from 2018 to 2021, before joining remote.it.
Previous Roles and Responsibilities
Prior to his current position, Michael Quarters held several significant roles in the technology industry. He worked as a Software Engineer II at MVP Health Care for nine months in 2017 to 2018. His role at CultureIQ involved overseeing product operations, where he contributed to enhancing product functionality and user experience. His tenure at CEB included responsibilities as a Senior Software Engineer, focusing on software development and project management.