Brian Finlay
About Brian Finlay
Brian Finlay is a Regulatory Safety Officer with extensive experience in technical support and team management. He has worked in various roles at companies such as Cloud9Ortho, Carestream Dental, and Renew Digital, demonstrating strong analytical troubleshooting skills.
Current Role at Renew Digital
Brian Finlay currently holds the position of Support Team Analyst and Special Projects Manager at Renew Digital, where he has been employed since 2019. In this role, he focuses on enhancing support services and managing special projects to improve operational efficiency. Additionally, he serves as the Regulatory Safety Officer, a position he has held since 2020. His responsibilities include ensuring compliance with safety regulations and standards within the organization.
Previous Experience at Cloud9Ortho
Prior to his current role, Brian Finlay worked at Cloud9Ortho in various capacities. He served as the Cloud Services Support Manager from 2017 to 2019, where he managed support services related to cloud technologies. Before that, he was the Technical Support Team Lead from 2014 to 2017, overseeing a team of technical support representatives. He began his tenure at Cloud9Ortho as a Technical Support Representative from 2013 to 2014.
Experience at Carestream Dental
Brian Finlay worked at Carestream Dental as a Technical Service Representative 2 from 2008 to 2013. In this role, he provided technical support and service for dental imaging and practice management software. His experience in this position contributed to his skills in analytical troubleshooting and customer service.
Educational Background in Computer Science
Brian Finlay studied at Kennesaw State University, where he earned a Bachelor of Science degree in Computer Science and Information Systems. His studies spanned from 2004 to 2007, providing him with a solid foundation in technology and information systems that supports his career in technical support and regulatory safety.
Skills and Expertise
Brian Finlay possesses strong skills in analytical troubleshooting and team management. He has expertise in supporting software across multiple platforms and Software as a Service (SaaS) environments. His passion for solving puzzles and quickly identifying the root causes of issues enhances his effectiveness in technical support roles.