Lynae Norman
About Lynae Norman
Lynae Norman is a Market Operations Manager at Rent Ready, where she has worked since 2021. She has a diverse background in operations and marketing, having held various roles at APM Terminals and other companies.
Current Role at Rent Ready
Lynae Norman serves as the Market Operations Manager at Rent Ready, a position she has held since 2021. In this role, she engages in creative problem-solving with sales and recruiting teams to balance market expansion and contractor network growth. She is responsible for managing customer product expectations and implementing corrective actions to ensure satisfaction. Additionally, she leads the development and implementation of operational best practices to enhance efficiency.
Previous Experience at APM Terminals
Lynae Norman worked at APM Terminals in various roles from 2012 to 2021. She served as an Analyst in the Terminal Solutions Center from 2012 to 2015, followed by a position as Assistant Operations Manager in Reconciliation from 2015 to 2016. She then took on the role of Assistant Operations Manager, Terminal Support, from 2016 to 2021 in the Charlotte, North Carolina area. Her experience at APM Terminals provided her with a strong foundation in operations management.
Digital Marketing Experience
In 2019, Lynae Norman briefly worked as the Digital Marketing Manager at Sunshower Farms L.L.C. for four months. This role contributed to her expertise in digital marketing, complementing her educational background in Digital Marketing Analytics from MIT Sloan School of Management, where she studied from 2019 to 2020.
Educational Background
Lynae Norman studied at the University of Cincinnati, where she earned a Bachelor’s degree in Business Administration with a focus on Marketing and International Business from 2006 to 2010. She furthered her education at MIT Sloan School of Management, specializing in Digital Marketing Analytics from 2019 to 2020. This educational background supports her roles in market operations and digital marketing.
Skills and Tools Utilized
Lynae Norman utilizes Power BI to optimize contractor capacity and drive data-based decision-making in her current role. Her skills in data analysis and operational management enable her to enhance efficiency and implement best practices within market operations.