Alissa Crilley
About Alissa Crilley
Alissa Crilley is a Customer Experience professional at Rent The Runway, where she has worked since 2019. With a background in fashion marketing and business administration, she has over a decade of experience in customer experience roles.
Work at Rent the Runway
Alissa Crilley has been working at Rent the Runway in the Customer Experience department since 2019. Located in Secaucus, New Jersey, she has dedicated five years to enhancing customer satisfaction and engagement. Her role involves understanding customer needs and ensuring a positive experience with the brand. Alissa's long-term commitment to customer experience reflects her focus on improving service delivery and fostering customer loyalty.
Previous Experience at Hall's Warehouse Corporation
Before joining Rent the Runway, Alissa Crilley worked as a Customer Service Representative at Hall's Warehouse Corporation from 2011 to 2015. During her four years in this role, she developed essential skills in customer service and support, which laid the foundation for her future positions in customer experience. This experience contributed to her understanding of customer needs and expectations.
Education and Expertise
Alissa Crilley studied at Berkeley College, where she earned a Bachelor's Degree in Fashion, Marketing, and Management from 2014 to 2015. Prior to that, she attended Ocean County College, achieving an Associate of Science in Business Administration from 2008 to 2011. Her educational background in both fashion marketing and business administration equips her with a comprehensive understanding of customer needs across various industries.
Passion for Mentorship and Personal Development
Alissa Crilley enjoys helping people learn and experience new opportunities, indicating her passion for mentorship and personal development within her team. This commitment to fostering growth and collaboration contributes to a positive work environment, where team members are encouraged to develop their skills and enhance their contributions to the organization.
Long-Term Commitment to Customer Experience
With over a decade of experience in customer experience roles, Alissa Crilley demonstrates a long-term commitment to enhancing customer satisfaction. Her extensive background in customer service and her positive attitude contribute to her effectiveness in creating a collaborative and motivating work environment, ultimately benefiting both her team and the customers they serve.