Ana Carranza
About Ana Carranza
Ana Carranza serves as the CX Operations Coordinator at Rent The Runway, where she has worked since 2021. She has previous experience in leasing and marketing roles at Lincoln Property Company and has held various positions in the hospitality industry.
Current Role at Rent the Runway
Ana Carranza serves as the CX Operations Coordinator at Rent the Runway, a position she has held since 2021. In this role, she collaborates with both internal and external partners to enhance client experiences. She also facilitates training sessions and mentors new hires, contributing to the development of the team and the overall customer experience.
Previous Experience at Lincoln Property Company
Prior to her current role, Ana Carranza worked at Lincoln Property Company for three years. She began as a Leasing and Marketing Professional from 2019 to 2021, where she focused on leasing operations in Orlando, Florida. She then advanced to the position of Leasing Manager from 2021 to 2022, further enhancing her skills in client relations and property management.
Experience in the Hospitality Industry
Ana Carranza has experience in the hospitality sector, having worked as a Concierge for Expedia Local Expert in 2018 for three months. Additionally, she was an Advanced Sales Associate at Disney Vacation Club from 2018 to 2019, where she developed her skills in customer service and sales within a high-traffic environment.
Client Advocacy and Brand Building
In her professional roles, Ana Carranza advocates for clients while simultaneously building the company's brand. Her focus on enhancing client experiences is evident in her collaborative efforts and dedication to service excellence.