Andrew Gavin
About Andrew Gavin
Andrew Gavin is a Claims Associate currently employed at Rent The Runway since 2020. He previously held various roles in customer service and outreach, including positions at Art of Problem Solving and Malletech Instruments, and he has a background in music education.
Current Role at Rent the Runway
Andrew Gavin has been employed at Rent the Runway as a Claims Associate since 2020. In this role, he is responsible for managing claims related to customer orders and ensuring a smooth resolution process. His experience in customer service and claims management contributes to the overall efficiency of the company's operations.
Previous Experience at Rent the Runway
Prior to his current position, Andrew worked at Rent the Runway as a Customer Experience Associate from 2019 to 2020. In this capacity, he focused on enhancing customer satisfaction and addressing inquiries related to the company's rental services. His work in this role laid the foundation for his transition to claims management.
Education and Expertise
Andrew studied at Rowan University, where he earned a Bachelor of Arts in Music Theory and Composition with a focus on Voice from 2013 to 2017. His education provided him with a strong foundation in music, which may inform his creative approach in various professional settings.
Background in Customer Service and Outreach
Before joining Rent the Runway, Andrew gained valuable experience in customer service and outreach. He worked as an Outreach Associate at Art of Problem Solving from 2018 to 2020, where he engaged with the community to promote educational resources. Additionally, he held a position at Malletech Instruments, focusing on sales, customer service, and artist relations from 2018 to 2019.
Early Career and Specialization
Andrew's early career included a role as a Camp Music Specialist at YMCA Raritan Valley from 2016 to 2017. In this position, he utilized his musical background to lead music-related activities for campers. His diverse experiences reflect a commitment to both customer service and music education.