Carolyn M.
About Carolyn M.
Carolyn M. serves as the Director of IT Service Management at Rent The Runway, a position she has held since 2022. With a diverse background in IT roles across various companies, she brings over two decades of experience in technology and service management.
Work at Rent the Runway
Carolyn M. has been serving as the Director of IT Service Management at Rent the Runway since 2022. In this role, she oversees IT service operations and ensures the effective management of technology services within the organization. Prior to this position, she worked at Rent the Runway as the Manager of Technology Asset Management from 2020 to 2022. Her experience in these roles contributes to the company's commitment to delivering high-quality technology services in the fashion rental industry.
Previous Experience in IT Management
Carolyn M. has extensive experience in IT management across various organizations. She began her career as a Systems Administrator at ICBA from 2002 to 2006. She then transitioned to MAXjet Airways, where she served as Help Desk Team Lead from 2006 to 2008. Following that, she worked at Capital One as IT Technical Support Manager from 2008 to 2015, and later held the position of Senior Manager at News Corp from 2015 to 2019. Carolyn also worked as Director of End User Services at Dentsu Aegis Network for one year, from 2019 to 2020.
Education and Expertise
Carolyn M. earned her Bachelor's degree in Public Relations/Image Management from George Mason University, where she studied from 1996 to 2000. Her educational background provides a foundation for her expertise in managing IT services and technology assets, enhancing her ability to communicate effectively within the technology sector.
Career Progression
Throughout her career, Carolyn M. has demonstrated a steady progression in IT service management roles. Starting as a Systems Administrator, she advanced to various leadership positions, including Help Desk Team Lead and IT Technical Support Manager. Her roles have included significant responsibilities in managing technology services and support teams, culminating in her current position as Director of IT Service Management at Rent the Runway.