Ceirra Riley
About Ceirra Riley
Ceirra Riley is a Customer Experience Associate at Rent The Runway in Austin, Texas, where she has worked since 2022. With a background in community building and a degree in Communication Studies from Texas State University, she specializes in providing empathetic and detail-oriented customer solutions.
Work at Rent the Runway
Ceirra Riley has been employed at Rent the Runway as a Customer Experience Associate since 2022. In this role, she is based in Austin, Texas, and focuses on providing empathetic and detail-oriented solutions to customers. Her responsibilities include addressing customer inquiries and enhancing overall customer satisfaction. With two years of experience in this position, she contributes to the company's commitment to delivering exceptional service.
Education and Expertise
Ceirra Riley earned a Bachelor's degree in Communication Studies from Texas State University, where she studied from 2011 to 2015. This educational background has equipped her with skills in effective communication and interpersonal relations. Her expertise in delivering empathetic solutions is a significant asset in her current role, enabling her to connect with customers and address their needs effectively.
Background
Before joining Rent the Runway, Ceirra Riley worked at Young Life as a College Director from 2012 to 2021 in Corpus Christi, Texas. During her nine years in this role, she focused on community building and engagement, which has contributed to her strong background in fostering relationships and supporting individuals in her community.
Community Building Experience
Ceirra Riley is recognized for her strong background in community building, as highlighted by her designation as a 'Community Builder.' This experience is reflected in her previous role at Young Life, where she engaged with college students and facilitated community-oriented programs. Her commitment to building connections continues to influence her work at Rent the Runway.