India Leib

Cx Agent @ Rent the Runway

About India Leib

India Leib is a customer experience agent with a diverse background in sales and account management. She has worked for various companies in the retail and service sectors, including Rent The Runway and marcus evans Group.

Current Role at Rent The Runway

India Leib has been employed at Rent The Runway as a Cx Agent since 2021. In this role, she is responsible for providing customer support and enhancing the overall customer experience. Her position involves addressing inquiries, resolving issues, and ensuring customer satisfaction.

Previous Experience at marcus evans Group

Prior to her current role, India Leib worked as an Account Executive at marcus evans Group for a duration of five months in 2018. This position was based in Chicago, Illinois, where she contributed to client management and account development.

Experience at Monastery Hill Bindery

India Leib served as an Account Specialist at Monastery Hill Bindery from 2018 to 2020. Over two years, she focused on client relations and account management, further developing her skills in customer service and communication while working in Chicago, Illinois.

Career Background in Retail

India Leib has a background in retail, having worked in various roles. She was a Sales Associate at LUSH Fresh Handmade Cosmetics from 2013 to 2014 and continued her retail career at Papyrus from 2014 to 2015. She also worked at Build-A-Bear Workshop as a Sales Associate from 2015 to 2017 and held Shift Lead positions at Claire's Inc. and Soma in 2017 and 2018, respectively.

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