Iyonah Sindab Gould
About Iyonah Sindab Gould
Iyonah Sindab Gould is a Customer Service Representative with a Bachelor's degree in Accounting from Kean University. She has experience working in retail and client services, including roles at Nordstrom and H&R Block.
Current Role at Rent the Runway
Iyonah Sindab Gould has been employed at Rent the Runway as a Customer Service Representative since 2018. In this role, she is responsible for assisting customers with inquiries and providing support related to the company's rental services. Her experience in customer service contributes to her effectiveness in addressing customer needs and ensuring a positive experience.
Previous Experience at Nordstrom
Before joining Rent the Runway, Iyonah worked at Nordstrom as a Sales Associate from 2016 to 2018. During her time at Nordstrom, she engaged with customers, provided product information, and facilitated sales transactions. This experience helped her develop strong interpersonal skills and a customer-focused approach.
Education and Academic Background
Iyonah Sindab Gould studied at Kean University from 2013 to 2017, where she earned a Bachelor's degree in Accounting. Her education provided her with a solid foundation in financial principles and practices, which may inform her work in customer service and client interactions.
Experience at H&R Block
In 2018, Iyonah worked briefly as a Client Service Professional at H&R Block in the Baltimore, Maryland area. Her role involved assisting clients with tax-related inquiries and providing support during the tax preparation process. This position contributed to her understanding of client service in a financial context.
Student Aide Role at Kean University
While attending Kean University, Iyonah served as a Student Aide from 2015 to 2017. In this position, she supported various administrative tasks and assisted faculty and students. This role helped her develop organizational skills and gain experience in a university setting.