Jen H. Fultz
About Jen H. Fultz
Jen H. Fultz is a Cx Agent with a diverse background in customer service, wellness consulting, and creative writing. She holds a Bachelor of Arts in English Literature and French from Louisiana State University and has worked in various roles that emphasize holistic and family-oriented approaches.
Current Role at Rent the Runway
Jen H. Fultz has been employed at Rent the Runway as a Customer Experience (CX) Agent since 2021. In this role, she is responsible for ensuring customer satisfaction and enhancing the overall shopping experience. Her position involves addressing customer inquiries, resolving issues, and providing support to enhance user engagement with the brand.
Education and Certifications
Jen H. Fultz earned a Bachelor of Arts degree in English Literature and French from Louisiana State University, where she studied from 1996 to 2001. She also obtained an Early Childhood Teacher Certification from the Teach Louisiana Consortium, completing her studies in Early Childhood Education and Teaching from 2006 to 2007.
Previous Work Experience
Prior to her current roles, Jen H. Fultz worked in various positions that contributed to her professional development. She served as a Retail Sales Specialist at Miss Meer’s from 2017 to 2019 in Tigard, OR. Additionally, she was a Call Center Representative at Answer Quick for one year in Baton Rouge, Louisiana, and worked as a Personal Renewal Group Facilitator at Renee Trudeau & Associates from 2015 to 2019 in the Greater New Orleans Area.
Involvement in Wellness and Green Living
Jen H. Fultz is actively involved in wellness consulting and natural parenting, focusing on holistic and family-oriented approaches. She is also a Wellness Advocate at doTERRA International LLC, where she has worked since 2015. Her advocacy for green living reflects her commitment to environmental sustainability and eco-friendly practices.
Creative Writing and Communication Skills
Jen H. Fultz engages in creative writing, indicating a strong background in storytelling and effective communication. This skill set complements her professional roles, enhancing her ability to connect with customers and convey information clearly.