Jennica Bower
About Jennica Bower
Jennica Bower is a Senior Associate in Ongoing Training at Rent The Runway, where she has worked since 2018. She has a background in learning and development, having previously held roles at Toys"R"Us and BCBG Maxazria.
Current Role at Rent the Runway
Jennica Bower serves as a Senior Associate in Ongoing Training at Rent the Runway, a position she has held since 2018. In this role, she is responsible for designing and executing continuing education courses tailored for a team of over 150 customer experience agents. Her work focuses on enhancing the training experience and ensuring that the team is equipped with the necessary skills to provide high-quality customer service.
Previous Experience at Rent the Runway
Prior to her current position, Jennica worked at Rent the Runway as a Learning & Development Associate from 2017 to 2018. In this role, she contributed to the development of training programs and supported the onboarding process for new employees. Her experience in this position laid the groundwork for her current responsibilities in ongoing training.
Experience at Toys"R"Us
Jennica Bower has significant experience from her time at Toys"R"Us, where she worked from 2011 to 2016. She started as a Global 'R' Us Brands Specialist in Product Development for two years, followed by three years as an Assistant Production Manager. During her tenure, she gained insights into product development and management processes within a large retail organization.
Educational Background
Jennica holds a Bachelor’s Degree in Fashion Merchandising from Philadelphia University, which she completed from 2007 to 2011. Prior to that, she graduated from Hanover Park High School with a High School Diploma in 2007. Her educational background has provided her with a solid foundation in fashion and retail, supporting her career in the industry.
Skills in Learning and Development
In her roles, Jennica has demonstrated strong organizational skills, particularly in managing data for the Learning and Development Team. She has tracked quality assurance scores and monitored training schedules and assessments. Additionally, she has collaborated with Retail Learning and Development to align onboarding and ongoing training materials with customer experience education curriculums.