Jon Michael C.
About Jon Michael C.
Jon Michael C. is an IT Support Specialist with over a decade of experience in technical support roles across various industries. He has worked for several companies, including Helix Leisure, Wasp Barcode Technologies, and Rent The Runway, demonstrating strong adaptability and teamwork skills.
Current Role at Rent the Runway
Jon Michael C. currently serves as an IT Support Specialist at Rent the Runway, a position he has held since 2022. In this role, he provides technical support to ensure the smooth operation of IT systems and assists users with various technology-related issues. His experience in IT support allows him to effectively troubleshoot and resolve problems, contributing to the overall efficiency of the organization.
Previous Experience in Technical Support
Jon Michael C. has over a decade of experience in technical support roles across various industries. He worked at Helix Leisure as a Support Specialist from 2017 to 2018, and at Wasp Barcode Technologies in multiple capacities, including Tier I Technical Support and Hardware Repair Specialist from 2013 to 2015. His tenure at Hyosung America included roles as an IT Support Specialist and Technical Support Specialist from 2019 to 2022.
Education and Expertise
Jon Michael C. studied at Collin County Community College, where he earned an Associate’s Degree from 2004 to 2010. His educational background, combined with his extensive experience in technical support, enables him to adapt and master new technologies effectively. He demonstrates critical thinking skills that enhance his problem-solving capabilities in IT environments.
Career Progression in IT Support
Throughout his career, Jon Michael C. has held various positions that showcase his growth in the IT support field. He began as an AppleCare iPhone Advisor Tier II in 2009 and later transitioned to roles at Verizon and QuickBooks Company. His diverse experiences have equipped him with a broad skill set, allowing him to contribute to team environments and optimize business processes.
Technical Support Skills
Jon Michael C. demonstrates a strong ability to adapt and master new technologies, which is essential in the fast-paced field of IT support. His experience across different companies and roles has honed his skills in troubleshooting, customer service, and technical problem resolution. He actively contributes to team environments, focusing on business optimization and automation.