Mary Paulyshun
About Mary Paulyshun
Mary Paulyshun is a Customer Experience Operations Coordinator at Rent The Runway, where she has worked since 2021. She has a diverse background in customer service and engagement, with previous roles at companies such as Tory Burch and Rent The Runway, and holds a B.A. in Art History and English from Rutgers University.
Current Role as Customer Experience Operations Coordinator
Mary Paulyshun serves as the Customer Experience Operations Coordinator at Rent The Runway, a position she has held since 2021. In this role, she focuses on enhancing customer interactions and streamlining operational processes. Her responsibilities include analyzing customer feedback and implementing strategies to improve service delivery. This position builds on her previous experience in social media and community engagement.
Previous Experience at Rent The Runway
Prior to her current role, Mary Paulyshun worked at Rent The Runway as a Social Media and Community Engagement Associate from 2019 to 2021. During her two years in this position, she was responsible for managing social media platforms and fostering community relationships. Her work contributed to the brand's online presence and customer engagement initiatives.
Sales Experience at Tory Burch and Tumi
Mary Paulyshun has extensive experience in retail sales, having worked as a Sales Associate at Tory Burch from 2014 to 2019 and at Tumi from 2011 to 2014. At Tory Burch, she spent five years developing customer relationships and enhancing the shopping experience. Her three years at Tumi involved similar responsibilities, where she focused on delivering high-quality customer service in a fast-paced retail environment.
Educational Background in Art History and English
Mary Paulyshun earned a Bachelor of Arts degree from Rutgers, The State University of New Jersey-New Brunswick, where she studied Art History and English. Her academic journey spanned from 2006 to 2011. Additionally, she completed a Copyediting and Proofreading certificate at NYU School of Professional Studies, which has contributed to her skills in editing and public relations.
Internship Experience in Historic Preservation and Grants Writing
Mary Paulyshun has gained valuable experience through various internships. She worked as a Historic Preservation Intern at First Reformed Church in 2010 for two months, where she contributed to preservation efforts. Additionally, she served as a Grants Writer and Assistant to the Curator at Alfa Art Gallery in 2011 for six months, assisting in grant writing and curatorial tasks.