Melissa Kennelly
About Melissa Kennelly
Melissa Kennelly is a Customer Service Specialist at Rent The Runway, where she has worked since 2021. She holds a Bachelor of Fine Arts in Apparel and Textiles from the Rhode Island School of Design and is currently pursuing a Master's degree in Textile Conservation at the University of Rhode Island.
Work at Rent the Runway
Melissa Kennelly has been employed as a Customer Service Specialist at Rent The Runway since 2021. In this role, she engages with customers to address inquiries and provide support related to the company's rental services. Her experience in customer service contributes to enhancing the customer experience at Rent The Runway.
Education and Expertise
Melissa Kennelly studied at the Rhode Island School of Design, where she earned a Bachelor of Fine Arts (BFA) in Apparel and Textiles from 2016 to 2020. She is currently pursuing a Master's degree in Textile Conservation at the University of Rhode Island, which she has attended since 2020. Her education has equipped her with skills in trend forecasting and tech-packing, essential for the textile and apparel industry.
Background
Melissa Kennelly's professional background includes various roles in customer service and design. She worked as a Customer Associate at Anthropologie in 2016 and at Urban Outfitters in 2017. Additionally, she completed an internship as a Shoe Design Intern at Roxy in 2019, where she gained hands-on experience in the design process. Her academic journey at the Rhode Island School of Design included the completion of a handmade senior thesis collection.
Professional Experience
Melissa Kennelly has accumulated diverse professional experience in the retail and design sectors. Her roles as a Customer Associate at both Anthropologie and Urban Outfitters involved direct customer interaction and support. As a Shoe Design Intern at Roxy, she contributed to design projects, furthering her practical knowledge in the fashion industry. This blend of customer service and design experience supports her current role at Rent The Runway.