Michael Haefner
About Michael Haefner
Michael Haefner is a Manager of Quality Development at Rent The Runway, where he has worked since 2023. He previously held various roles at the company and has a Bachelor of Arts in History from McGill University.
Current Role at Rent the Runway
Michael Haefner currently serves as the Manager of Quality Development at Rent the Runway. He has held this position since 2023. In this role, he is responsible for overseeing quality assurance processes and ensuring that customer service standards are met. His experience in customer service roles within the company provides him with a solid foundation for this managerial position.
Previous Experience at Rent the Runway
Before his current role, Michael Haefner worked at Rent the Runway in various capacities. He served as the Customer Service Team Lead from 2021 to 2023, where he managed a team focused on enhancing customer satisfaction. Prior to that, he was a Customer Experience Associate from 2019 to 2021, contributing to the overall customer service strategy and support.
Work History at Corrados Family Affair
Michael Haefner worked as a Manager at Corrados Family Affair from 2014 to 2015 in North Arlington, New Jersey. In this role, he was responsible for managing daily operations and ensuring a high level of service. This experience contributed to his skills in team management and customer interaction.
Education at McGill University
Michael Haefner studied at McGill University, where he earned a Bachelor of Arts in History. His education provided him with critical thinking and analytical skills, which are beneficial in his professional roles. The knowledge gained during his studies supports his ability to understand and address customer needs effectively.