Santiago Fonseca
About Santiago Fonseca
Santiago Fonseca is an Operations Manager at Rent The Runway, where he has worked since 2021. He holds a Bachelor of Arts in Art Studies from New Jersey City University and has extensive experience in team development, talent recruitment, and workplace safety.
Current Role at Rent the Runway
Santiago Fonseca serves as the Operations Manager at Rent the Runway, a position he has held since 2021. In this role, he partners with Trainers and Team Leads to develop and apply learning tools that enhance team capabilities. He focuses on department growth and development, prioritizing safety, production, cost, and quality in decision-making. Santiago also communicates feedback to improve operations and the employee experience, fostering a positive work environment.
Previous Experience at UPS
Before joining Rent the Runway, Santiago Fonseca worked at UPS from 2014 to 2021 as a Supervisor. During his seven years in this role, he gained valuable experience in operations management and team leadership. His responsibilities included overseeing daily operations and ensuring efficient workflow within the organization.
Education and Expertise
Santiago Fonseca studied at New Jersey City University, where he earned a Bachelor of Arts in Art/Art Studies, General, from 2019 to 2023. His educational background has equipped him with a diverse skill set that he applies in his current role in operations management.
Recruitment and Team Development
In his current position, Santiago Fonseca is responsible for recruiting, screening, and selecting talent at both the Associate and Team Lead levels. He ensures that new hires are the right fit for the department's needs, contributing to the overall effectiveness of the team. His collaboration with Trainers and Team Leads further supports the development of team capabilities.
Commitment to Workplace Safety
Santiago Fonseca enforces safety guidelines, cleanliness, and security standards within the workplace. His commitment to maintaining a safe and efficient environment is a key aspect of his role as Operations Manager, ensuring that all team members can perform their duties effectively.