Madyson Smith
About Madyson Smith
Madyson Smith is a Senior Partner Account Executive at REPLICA in Kansas City, Missouri, where she has worked since 2022. With a strong background in SaaS sales and customer engagement, she has previously held leadership roles at SMG and CEVA SANTE ANIMALE.
Work at REPLICA
Madyson Smith has been employed at REPLICA as a Senior Partner Account Executive since 2022. In this role, she focuses on driving sales efforts and enhancing client success initiatives. Her contributions have been instrumental in implementing process improvements that support client engagement and satisfaction. She operates from Kansas City, Missouri, where she leverages her expertise in SaaS sales to foster significant business growth and client retention.
Previous Experience at SMG
Before joining REPLICA, Madyson Smith served as the Director of Customer Engagement at Service Management Group (SMG) from 2018 to 2022. During her four-year tenure, she led initiatives aimed at improving customer engagement and retention. Her leadership in sales efforts contributed to substantial business growth for the organization, further solidifying her expertise in client relationship management.
Background in Supply Chain Analysis
Madyson Smith began her career as a Supply Chain Analyst at CEVA SANTE ANIMALE, where she worked from 2014 to 2018. In this position, she gained valuable experience in supply chain operations and analytics. This role provided her with a foundational understanding of operational processes, which she later applied to her work in customer engagement and sales.
Education and Expertise
Madyson Smith studied at William Jewell College from 2012 to 2016, earning a Bachelor of Science degree in International Business. Her academic background has equipped her with a strong understanding of global business dynamics, which complements her professional experience in sales and customer engagement. This education has been pivotal in shaping her approach to driving customer satisfaction in her roles.
Skills in SaaS Sales
Madyson Smith possesses a strong background in SaaS sales, with a focus on enhancing customer engagement and satisfaction. Her experience includes leading sales initiatives that contribute to business growth and client retention. She applies her knowledge of process improvements to develop strategies that support client success in her current role at REPLICA.