Harish Nandwani

Harish Nandwani

Customer Success Manager @ Replicon

About Harish Nandwani

Harish Nandwani is a Customer Success Manager with over 12 years of experience in the service industry, specializing in customer success management and software as a service. He has held various roles in companies such as Cashedge, Tecnotree Corporation, and Replicon, and currently works at Oracle.

Current Role as Customer Success Manager

Harish Nandwani has been serving as a Customer Success Manager at Oracle since 2018. In this role, he focuses on ensuring customer satisfaction and success through effective management of client relationships. His responsibilities include strategic planning and execution to enhance customer experience and retention.

Previous Experience at Replicon

Before his current position, Harish Nandwani worked at Replicon as an Implementation Consultant from 2012 to 2017. During his five years at Replicon, he contributed to project implementation and client support, enhancing the company's service delivery in Redwood City, California.

Background in Technical Support and Client Services

Harish Nandwani began his career as a Technical Support Analyst at Cashedge, where he worked from 2006 to 2010. He then transitioned to Tecnotree Corporation, serving as Assistant Manager - Client Services Management from 2010 to 2012. His experience in these roles provided him with a solid foundation in client services and technical support.

Educational Background

Harish Nandwani studied at the University of Lucknow, where he earned a Bachelor of Arts degree with a focus on History and Political Science from 1994 to 1997. He also attended Colvin Taluqdars' College in Lucknow, furthering his education in a supportive academic environment.

Expertise in Customer Success Management

With over 12 years of experience in the service industry, Harish Nandwani specializes in customer success management and software as a service. He possesses a comprehensive understanding of end-to-end project implementation and is skilled in strategic planning, requirement gathering, and solution implementation.

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