Johnson Menezes
About Johnson Menezes
Johnson Menezes is a Cloud Operations Engineer at Replicon, where he has worked since 2015 in Bengaluru, India. He specializes in remote monitoring of Windows 2003 servers, focusing on performance, uptime, SQL databases, and web-based applications.
Work at Replicon
Johnson Menezes has been employed at Replicon as a Cloud Operations Engineer since 2015. He has accumulated nine years of experience in this role while working in the Bengaluru Area, India. His responsibilities include overseeing the remote monitoring of Windows 2003 servers, with an emphasis on server performance, uptime, SQL databases, and web-based applications. He collaborates with various teams to facilitate the early resolution of technical issues, ensuring efficient operations within the organization.
Education and Expertise
Johnson Menezes studied at AITM Belgaum, where he pursued a degree in Computer Science. He completed his Engineer’s Degree from 2009 to 2013. His educational background provides a solid foundation for his technical expertise, particularly in cloud operations and server management.
Technical Skills and Responsibilities
In his role as a Cloud Operations Engineer, Johnson specializes in the remote monitoring of Windows 2003 servers. His focus areas include maintaining server performance and uptime, managing SQL databases, and supporting web-based applications. He plays a critical role in providing detailed logs and support to L2 and L3 teams for diagnosing escalated problems, contributing to the overall efficiency of technical operations.
Collaboration and Support
Johnson Menezes actively collaborates with various teams within Replicon to ensure the early closure of technical issues. His role involves providing critical support, which includes generating detailed logs that assist in diagnosing and resolving escalated problems. This collaborative approach enhances the effectiveness of the technical support process.