Kushal Dewan
About Kushal Dewan
Kushal Dewan is a Sales Development Representative at Replicon, where he has worked since 2016. He holds a Bachelor of Commerce degree from St. Joseph College, Darjeeling, and has prior experience in sales and customer care at Convergys.
Work at Replicon
Kushal Dewan has been employed at Replicon since 2016, serving as a Sales Development Representative. In this role, he is responsible for identifying and developing new business opportunities. His tenure at Replicon spans over eight years, during which he has contributed to the company's sales efforts and client engagement strategies.
Education and Expertise
Kushal Dewan completed his Bachelor of Commerce degree at St. Joseph College in Darjeeling from 2002 to 2005. This educational background has provided him with a strong foundation in business principles, which he applies in his sales development role.
Background in Customer Service and Sales
Before joining Replicon, Kushal Dewan worked at Convergys for several years. He held multiple positions, starting as a Senior Customer Care Officer Specialist from 2008 to 2012, followed by roles as a Senior Sales Associate III from 2012 to 2015, and as a Program Ready Trainer from 2015 to 2016. His experience at Convergys equipped him with skills in customer service, sales, and training.
Career Progression at Convergys
During his time at Convergys, Kushal Dewan advanced through various roles. He spent four years as a Senior Customer Care Officer Specialist, followed by three years as a Senior Sales Associate III. His final position at Convergys was as a Program Ready Trainer, where he worked for nine months before transitioning to Replicon.