Prabina Bomzan
About Prabina Bomzan
Prabina Bomzan is a Sales Development Representative at Replicon, where she has worked since 2016. She has a background in customer care and sales, with previous roles at Convergys, and holds a Bachelor of Commerce degree from St Joseph's College, Darjeeling.
Work at Replicon
Prabina Bomzan has been employed at Replicon as a Sales Development Representative since 2016. In this role, she is responsible for making over 40 calls daily to build and manage the lead pipeline. She collaborates with marketing and account teams to develop targeted lists and call strategies, ensuring effective outreach. Additionally, she promotes Replicon's solutions to various management levels across technical and business disciplines, contributing to the company's sales efforts.
Previous Experience at Convergys
Before joining Replicon, Prabina Bomzan worked at Convergys for a total of eight years. She served as a Senior Customer Care Officer Specialist from 2008 to 2012, followed by a position as a Senior Sales Associate from 2012 to 2016. During her time at Convergys, she developed skills in customer service and sales, which have contributed to her current role in sales development.
Education and Expertise
Prabina Bomzan completed her Bachelor of Commerce (B.Com.) with a focus on Accountancy Honours at St Joseph's College, Darjeeling, from 2002 to 2006. Prior to this, she studied at St Helen's Convent Kurseong, where she achieved the ICSE. Her educational background provides a foundation for her expertise in sales and customer relations.
Salesforce Utilization
In her current position at Replicon, Prabina Bomzan utilizes Salesforce to manage, track, and report on all sales activities. This tool aids her in maintaining an organized approach to sales processes, ensuring that she can effectively monitor her outreach and follow-up efforts.
Process Optimization Contributions
Prabina Bomzan provides closed-loop feedback to ensure continuous process optimization within her team. This practice helps to refine sales strategies and improve overall efficiency in lead management and customer engagement.