Suraj Suresh
About Suraj Suresh
Suraj Suresh is a Tier 3 Engineer and Subject Matter Expert currently employed at Replicon in Bengaluru, India. With nearly 8 years of experience in application support and scripting, he has a proven record of delivering IT services and maintaining customer satisfaction.
Current Role at Replicon
Suraj Suresh serves as a Tier 3 Engineer (Subject Matter Expert) at Replicon, a position he has held since 2017. He operates in the Bengaluru Area, India, and is responsible for providing advanced technical support and expertise in application management. His role involves resolving complex issues and ensuring the smooth operation of IT services, contributing to the overall efficiency of the organization.
Previous Experience at Yodlee
Suraj Suresh worked at Yodlee as a Client Service Engineer from 2014 to 2017. During his three years in this role, he focused on delivering customer support and managing client relationships. His experience at Yodlee enhanced his skills in client service and technical troubleshooting.
Experience at Hewlett-Packard
Prior to his tenure at Yodlee, Suraj Suresh was employed at Hewlett-Packard as a Process Analyst (L2 Tech Support) from 2011 to 2013. In this two-year role, he provided technical support for various processes, contributing to the operational efficiency of the organization. This position helped him develop a strong foundation in technical analysis and support.
Professional Background and Expertise
Suraj Suresh has nearly eight years of experience in application support and scripting. His professional background includes extensive experience in delivering IT services and solutions within competitive markets. He has developed a strong track record of maintaining customer satisfaction in high-volume business environments, showcasing his ability to manage client expectations effectively.